Comarch is a global provider of innovative IT solutions
Comarch is a global provider of innovative IT solutions designed to optimize business processes, improve customer engagement, and drive digital transformation across various industries. Founded in 1993 and headquartered in Poland, Comarch serves clients in sectors such as telecommunications, finance, retail, healthcare, and manufacturing. With a focus on flexibility, scalability, and security, Comarch delivers ERP systems, loyalty platforms, electronic data interchange (EDI), field service management, and advanced analytics solutions tailored to meet modern business challenges.
Comarch is a global provider of innovative IT solutions designed to optimize business processes, improve customer engagement, and drive digital transformation across various industries. Founded in 1993 and headquartered in Poland, Comarch serves clients in sectors such as telecommunications, finance, retail, healthcare, and manufacturing. With a focus on flexibility, scalability, and security, Comarch delivers ERP systems, loyalty platforms, electronic data interchange (EDI), field service management, and advanced analytics solutions tailored to meet modern business challenges.
1. ERP Systems
Streamline business operations across finance, inventory, HR, and production.
Real-time data integration and reporting.
Customizable modules for SMEs and large enterprises.
2. Loyalty & Marketing Platforms
B2B and B2C loyalty program management.
AI-driven customer insights and campaign automation.
Omnichannel engagement and rewards systems.
3. Healthcare Solutions
eHealth platforms, patient portals, and hospital IT systems.
Secure medical data exchange and telemedicine tools.
Compliance with international healthcare standards.
4. Telecom Solutions
OSS/BSS platforms for billing, network management, and customer experience.
Cloud-native and 5G-ready solutions.
Revenue assurance and fraud detection tools.
5. EDI & e-Invoicing
Secure, global electronic data interchange.
Full compliance with international tax and invoice standards (e.g., PEPPOL, KSeF).
Integration with ERP systems for end-to-end automation.
6. Field Service Management
Real-time task scheduling and workforce tracking.
Mobile apps for field technicians.
Performance analytics and SLA monitoring.
Comarch offers customized pricing based on the size, scope, and industry requirements of each client. Pricing models include:
Subscription-based SaaS: Monthly or annual fees per module/user.
On-Premise Licensing: One-time license cost with optional support fees.
Custom Enterprise Solutions: Tailored pricing for large deployments and integrations.
To get an exact quote, prospective clients should request a personalized consultation or demo via the Comarch website.
Comarch adheres to strict legal and compliance standards globally:
GDPR Compliant: Data privacy and security for all EU customers.
ISO Certifications: Includes ISO 27001 (information security), ISO 9001 (quality), and others.
Service Level Agreements (SLAs): Clearly defined terms for uptime, support, and data handling.
Licensing Agreements: Transparent software usage and intellectual property terms.
Comarch solutions are used by thousands of organizations globally, including:
Telecom Operators managing billing and network services.
Retail Chains running customer loyalty and promotional campaigns.
Hospitals and Clinics digitizing patient records and appointment systems.
Financial Institutions optimizing ERP and secure document exchange.
Solutions can be accessed via cloud, on-premise installations, or hybrid deployments. Most Comarch products are scalable and integrate easily with existing business systems.
Comarch provides robust customer support options:
24/7 Technical Support: Via phone, email, or support portal.
Dedicated Account Managers: For enterprise customers.
Knowledge Base & Documentation: Self-service portal for common queries.
Training & Onboarding: Personalized training sessions for new users.
For urgent issues, Comarch offers premium SLA support with faster response times and escalation paths.
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